Postal Employee Posts Classification: Groups A, B, C and Pay Level

The Department of Posts in India has a structured system for classifying its employees and posts. All positions are now grouped into three main categories: Group A, Group B, and Group C.

Key

Change: Previously, there was a Group D, but those roles (like Multi-Tasking Staff) have now been merged into Group C.

The following chart explains the levels, classifications, and typical posts within Post Offices and Administrative Offices.

(Note: "=" means equivalent cadre posts)

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Career Progression Chart in the Department of Posts

Level & Post	Classification & Service	Key Notes
Level 1 & 2 • Multi-Tasking Staff (MTS) & Equivalents	Group C Non-Gazetted, Non-Ministerial	Entry-level support staff.
Level 3 • Postman & Equivalent Posts	Group C Non-Gazetted, Non-Ministerial	Primarily delivery and front-line roles.
Level 4 • Postal Assistant & Equivalent Posts	Group C Non-Gazetted, Ministerial	Clerical and customer service roles.
Level 5 • Lower Selection Grade (LSG) & Equivalents	Group C Non-Gazetted, Ministerial	First level of supervisory role.
Level 6 • HSG II & Equivalent Posts	Group B Non-Gazetted, Ministerial	Mid-level supervisory role.
Level 7 • Inspector Posts • HSG I • Head Postmaster	Group B Non-Gazetted, Ministerial	Supervisory and management roles at a larger office.
Level 8 • Assistant Superintendent Posts	Group B Gazetted, Ministerial	Entry-level gazetted officer.
Level 9 • Superintendent Post Offices (SPOs) • Assistant Director • Senior Postmaster	Group B Gazetted	Head of a Postal Division.
Level 10 • Senior Superintendent of Post Offices (SSPOs) - JTS • Assistant Postmaster General (APMG) - JTS	Group A Indian Postal Service (IPoS)	Junior Time Scale (JTS) of the IPoS officer cadre.
Level 11 • Senior Superintendent of Post Offices (SSPOs) - STS • Assistant Postmaster General (APMG) - STS	Group A Indian Postal Service (IPoS)	Senior Time Scale (STS) of the IPoS officer cadre.
Level 12-17 • Deputy Postmaster General (DPS) • Postmaster General (PMG) • Chief Postmaster General (CPMG) • Member, Postal Services Board • Director General (DG) / Secretary	Group A Indian Postal Service (IPoS)	Top-level management and policy-making roles. (JAG, SAG, HAG levels)

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⚠️ Important Note on Classification vs. Pay

Your official group classification (A, B, or C) is determined by the functional post you hold, not your pay level.

• Example: A Postal Assistant (Group C, Level 4) might receive a financial upgrade (through MACP) that places their salary at Level 6 (which is the pay scale for an HSG II post, a Group B position).
• However, this employee will still be classified as Group C because they are still working as a Postal Assistant. The group classification does not change with a financial upgrade alone.