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  • Request of SOL/ROLE/INVENTORY Change in Dop Finacle

    All DOP Users are requested to use the below formatted email to change the ROLE / SOL / Inventory. Subject and body of the content is predefined. so kindly use the proforma mentioned below. All the mentioned fields are mandatory. 


    Request
    Subject Line
    Contents of the mail
    All requests related to userids are processed after 6pm daily. So, requests received upto 6pm will be processed on the same day and the rest will be processed on the next day evening only. 
    Role change of users in same SOL
    ROLE CHANGE
    SOL ID / Employee id / User id / Present role / New role / Date from which change is required
    SOL change of users
    SOL CHANGE
    SOL ID / Employee id / User id / Present SOL / New SOL / Date from which change is required
    SOL change and Role change of users
    SOL CHANGE & ROLE CHANGE
    SOL ID / Employee id / User id / Present SOL / New SOL / Present role / New role / Date from which change is required
    Change of Inventory Authorisation
    INVENTORY CHANGE
    SOLID / User id of Present Inventory Authoriser / User id of New Inventory Authoriser / Date from which change is required
    Additional user creation
    ADDL USER
    1.                   CPC to consider requests from Divisional Offices only and not to process requests sent by SOs directly. This will ensure that the concerned DO is aware of the changes being made in Finacle w.r.t the transfers / role changes.
    2.                  File sent by offices should be opened before forwarding to CEPT, to ensure that all the prescribed details are filled in the template.
    3.                  If only supervisor is to be created for the existing counter PA, template is not required but the employee id & userid should be available in the mail; but there should not be any change in the subject line

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