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  • Transaction not getting posted in CTM/HTM menu in DOP Finacle

    While do the Financial Transactions in DOP Finacle it may shows the following error messages
    P39 - The cash account for the entered currency is not available.

    Finacle Solution:

    • The user who is trying to do the operation doesn’t have a teller account linked to his employee id, hence the issue. 
    • Either the teller should be posting the transaction or the user trying to post the transaction should be getting a teller account attached to his employee id. 
    Contact CPC for User Linked with his teller Account.

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