List of training to the GDS BPM/ABPM on Dak Karmayogi Portal

Sr. No.	Video Name	Content Description	Remarks
1.	1 GDK Soft skills Introduction	Introduction of the GDK program with first session of soft skills Attitude
2.	2 Contents Of Darpan Carry Case	Contents of DARPAN carry case and their use discussed in detail
3.	3 Components Of MCD	Basic information about components of DARPAN device
4.	4 MCD Function Part I	A complete system flow about Day function part 1
5.	5 MCD day function Part II	A complete system flow about Day function part 2
6.	6 MCD PLI RPLI System Flow	System flow of PLI/RPLI receipts, indexing, etc.
7.	7 PMA	System flow of Postman Mobile App for delivery of accountable article	1 GDK DARPAN QUIZ
8.	8 First and Second class mails	Basic information about India Post First and second-class mail articles
9.	9 India Post Parcel service (Domestic Parcel Services)	Basic information about India Post Parcel services
10.	10 Speed Post Domestic Services	Basic information about Speed Post Domestic services	2 GDK Mails Quiz
11.	11 Post Offices Savings Account	Introduction about Savings Bank scheme
12.	12 RD TD	Introduction about RD and TD
13.	13 MIS SCSS	Introduction about MIS and SCSS
14.	14 Certificate NSC KVP and PPF	Introduction about NSC, KVP and PPF
15.	15 SSA JSS	Introduction about SSA and Jan Suraksha Schemes	3 GDK Post Office Savings Bank Quiz
16.	16 Making people aware about POSB Schemes	Making people aware about POSB Schemes
17.	17 PLI RPLI introduction	Basic information about PLI RPLI products
18.	18 Santosh Suraksha	Basic information about PLIRPLI products SANTOSH and SURAKSHA
19.	19 Suvidha Sumangal	Basic information about PLIRPLI products SUVIDHA and SUMANGAL
20.	20 Yugal Suraksha Children Policy	Basic information about PLIRPLI products YUGAL SURAKSHA & CHILDREN Policy	4 GDK PLI RPLI Quiz
21.	21 About Payments Bank IPPB services	Basic information about Payments Bank & IPPB services
22.	22 IPPB Account Opening Roles	IPPB Account opening and roles
23.	23 Micro ATM	Basic information about Micro ATM	5 GDK IPPB Quiz
24.	24 Sales Intention	Introduction about Sales Intentions
25.	25 Why sales has bad perception	Understanding why sales has bad perception
26.	26 Three types of customers	A soft skill session to inform about different categories of customers
27.	27 Customer Graduation System	A soft skill session to involve and upgrade the customers to avail different departmental services
28.	28 Various Objections Handling Techniques	The concluding part of soft skill session for sales, demonstrating techniques to handle some of the customers' objections and driving them to close the sales	GDK Final Quiz