Handling of ECS failure cases in DOP Finacle - APT enviroment
✅ Step 1: Transfer Funds
- Transfer ECS Failure amount from ECS Office A/c → Postmaster Cheque A/c
🔸 Credit: Postmaster Cheque A/c (SOL + 340)
🔸 Amount: [As applicable]
✅ Step 2: Payment through APT (via Cheque)
🔸 Initiate Cheque Request
- Treasury → Miscellaneous Receipts/Payments → Payments - Mode: Cheque
- Enter Payee Name + Remarks
- A/c Code: 8671005000
- POSB Payment Cheque Issued
- Enter Amount
🔸 Treasury Supervisor
- Treasury → Approval of Misc Receipts/Payments → Forward to HO
🔸 HO Treasury
- Bank Module → Drawing Management → View Details → Issue Cheque
🔸 Cheque Flow
- Issued cheque will auto-flow to Source Office Treasurer
🔸 Source Office Supervisor
- Approve the transactions
🔸 Treasurer
- Treasury → Cash/Cheque → Cheque Disposal
🎯 Final Result: ECS Failure cases are resolved and payment is successfully made through Cheque in APT

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