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  • Handling of ECS failure cases in DOP Finacle - APT enviroment

    ✅ Step 1: Transfer Funds

    • Transfer ECS Failure amount from ECS Office A/c → Postmaster Cheque A/c 
    🔸 Debit: ECS Account (SOL + 98) 
    🔸 Credit: Postmaster Cheque A/c (SOL + 340) 
    🔸 Amount: [As applicable] 

    ✅ Step 2: Payment through APT (via Cheque)

    🔸 Initiate Cheque Request 
    • Treasury → Miscellaneous Receipts/Payments → Payments - Mode: Cheque 
    • Enter Payee Name + Remarks 
    • A/c Code: 8671005000 
    • POSB Payment Cheque Issued 
    • Enter Amount 
    🔸 Treasury Supervisor 
    • Treasury → Approval of Misc Receipts/Payments → Forward to HO 
    🔸 HO Treasury 
    • Bank Module → Drawing Management → View Details → Issue Cheque 
    🔸 Cheque Flow 
    • Issued cheque will auto-flow to Source Office Treasurer 
    🔸 Source Office Supervisor 
    • Approve the transactions 
    🔸 Treasurer
    • Treasury → Cash/Cheque → Cheque Disposal 
    🎯 Final Result: ECS Failure cases are resolved and payment is successfully made through Cheque in APT

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