Non Receipt of Electronic Data of Parcel COD Articles at Delivery Post Office

Non Receipt of Electronic data of Parcel COD Articles in Post Office

1. The non-receipt of electronic data of a particular Parcel COD article at a delivery post office is largely either due to operational errors or error in R Net Communication. 
2. Precisely there are 06 parameters which need to be checked specifically before arriving at probable reason for non-receipt of electronic data of any Parcel COD article at a delivery PO and further diagnosis of the issue. All these 06 parameters along with relevant details are listed below. 
3. It is requested to check each of these 06 Parameters to ensure that it satisfies the desired status, before raising the issue with the CEPT Support Desk. 
4. Do mention the actual status against each of the 06 parameters while raising any issue of non-receipt of electronic data with CEPT to enable us to ensure speedy disposal of the case. 

Note: After receiving the Request Resend option by the Postman Supervisor, the Central Server may take some time to honor the request depending upon the load on the Central Server and hence please wait for at least 02 Hrs, run the R Net Communication and check.