SOP Overview: DSS Android App (APT 2.0 – July 2, 2025)
1. Introduction
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Aimed at delivery staff—including Departmental Postmen and GDS Delivery Staff—using BYOD (Bring Your Own Device), the SOP guides the installation and setup of the DSS (Door Step Services) Android app for departmental operations. PoTools Blog - Official Blog of Po Tools
2. Pre-requisites
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Device Requirements: Android running version 11 or higher.
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Tools Needed: SFTP client (FileZilla, WinSCP, or mobile apps like PowerFTP, AndFTP, or Solid Explorer with SFTP support).
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Credentials: Host, port, username, password (or private key).
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APK File: Available in the designated SFTP folder for download. PoTools Blog - Official Blog of Po Tools
3. Procedure
Step 1: Connect to SFTP Server
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Use SFTP with the following details:
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Username:
zdop_dssapp -
Password:
Apt2Dss@2025 -
Public IP:
103.244.127.239 -
Port:
22
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Authenticate and establish the connection. PoTools Blog - Official Blog of Po Tools
Step 2: Download the APK
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Obtain the latest DSS app APK either directly via a mobile SFTP app or by downloading it to a PC for later transfer. PoTools Blog - Official Blog of Po Tools
Step 3: Transfer APK to Device (if using PC)
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Via WhatsApp: Share from PC using WhatsApp Desktop/Web; download the APK from WhatsApp on the mobile—stored in the WhatsApp documents folder.
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Via USB: Connect the device via USB (enable MTP/File Transfer), then copy the APK into the device’s Downloads or a chosen folder. PoTools Blog - Official Blog of Po Tools
Step 4: Enable Installation from Unknown Sources
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Navigate to: Settings → Apps & notifications → Special app access → Install unknown apps.
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Choose the app (file manager or browser) for launching the APK and toggle "Allow from this source" ON. PoTools Blog - Official Blog of Po Tools
Step 5: Install the APK
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Locate the APK via a file manager, tap it to launch installation, and follow the prompts. PoTools Blog - Official Blog of Po Tools
Step 6: Post-installation Check
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Launch the app and verify it runs without issues.
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Log in using DOP employee ID and password.
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Confirm presence of the delivery module and app compatibility on Android 11+.
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Report any errors, crashes, or version mismatches via Support Desk tickets. PoTools Blog - Official Blog of Po Tools
4. Troubleshooting
| Issue | Cause | Resolution |
|---|---|---|
| “App not installed” | Incompatible APK or previous version conflict | Uninstall previous versions and clear storage |
| Cannot enable unknown sources | Permissions restricted by MDM/profile | Enable APK installation from unknown sources |
| APK won’t open | Android version compatibility issue | Use a device running Android 11 or later |
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The preset APK version referenced is APT_2..0_DSS_Version_1.0.10. PoTools Blog - Official Blog of Po Tools
Additional Info
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Version Control:
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Version 1.0 – Dated June 18, 2025
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Version 1.1 – Dated June 19, 2025 PoTools Blog - Official Blog of Po Tools
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Disclaimer: This SOP serves as an illustrative guide for effective usage. For authoritative rules, users should refer to official departmental manuals—this document should not be treated as a ruling. PoTools Blog - Official Blog of Po Tools
Quick Reference Checklist
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Ensure device compatibility (Android 11+).
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Gather required tools (SFTP client + credentials).
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Download the DSS APK via SFTP.
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Transfer APK via WhatsApp or USB as needed.
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Allow installation from unknown sources.
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Install the app, launch it, and log in.
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Verify functionality, then report any issues.
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Refer to official manuals for formal guidelines (this SOP is illustrative only).
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