SOP – Procedure for stamps request, process, receive and sale

Government of India

Ministry of Communications

Department of Posts

Standard Operating Procedure

India Post Dak Sewa-Jan Sewa

Advanced Postal Technology (APT)

Procedure for
stamps request,
process, receive
and sale

Centre for Excellence in Postal Technology

SOP – Procedure for stamps request, process, receive and sale

INDEX

Table of Contents

1 Introduction ...... 2

2 Procedure for stamps request, receive and sale ...... 2

2.1 Stamps Request in booking Solution ...... 2

2.2 Process stamp request of counter by Treasury Operator ...... 2

2.3 Receive/Accept/Acknowledge the stock of stamps received ...... 2

2.4 View stock of stamps and Stamps sale ...... 2

3 Note: ...... 3

ABBREVIATIONS

SL No.	Abbreviation	Description
1	APT	Advanced Postal Technology
2	SOP	Standard Operating Procedure

CERTSO

Standard Operation Procedure:

SOP No	4
Module	Booking Solution
Dated	22-08-2025
SOP Title	Procedure for Stamps request, receive and sale

SOP – Procedure for stamps request, process, receive and sale

1 Introduction

Of late, many queries and Support Desk tickets have been raised for stamps request and sale. In clarification and in order to follow correct procedure by end users, this document describes the procedure for stamps request, receive and sale in APT.

2 Procedure for stamps request, receive and sale

2.1 Stamps Request in booking Solution

First, user (i.e. Counter Operator) needs to raise the stamps request from counter to treasury in Booking→ Counter Operations → Inventory Request-Stamps option.

2.2 Process stamp request of counter by Treasury Operator

Once the stamps request raised by counter operator, Treasury operator needs to process the request in Treasury module and issue the stamps to counter against the request in Treasury→Stamps/Stationery→Process Issue/Receipt option

2.3 Receive/Accept/Acknowledge the stock of stamps received

The concerned counter operator who raised stamps request need to receive the stock at counter in Booking Solution→ Counter Operation→ Inventory Request-Stamps option→ Receive stamps from inventory→ Accept the stock.

2.4 View stock of stamps and Stamps sale

• After acceptance of stamps stock, please check the stamps balance in Booking Solution → Counter Operation → View Inventory, this will show total available stock with the counter. Also, it will show classification of stamps whether it is philately or not.
• Now the user needs to check for sale in Booking Solution→Retail Service→ Stamps sale page. If the desired stock is not found please check in Booking Solution→Retail Service→Philately Stamps sale page. Depending on the category / classification of the stamps, they will be made available in the relevant page i.e. Stamps sale or Philately Stamps sale.

3 Note: -

1. Users need to check philately stamps page since stamps are available for sale as per the classification.
2. Also, sale of stamps should be tried in same counter shift combination in which request placed. (Ex:- if request placed in counter 2 shift 2 then sale should be tried in counter 2 shift 2 only, if tried in other combination like counter 2 shift 1 system will not display the stock for sale).
3. Supervisor can check stock of al counters/shifts in Booking Solution→Counter Operations→Counter-wise inventory report.

********************************************************************************