Guidelines for Booking and Handling Parcels Containing Liquids - DOP OM dated 12/09/2025

Issuer: Government of India, Ministry of Communications, Department of Posts, Parcel Directorate

Date: September 12, 2025

Subject: Guidelines for Booking and Handling Parcels Containing Liquids

Key Points:

Packaging Guidelines: Specific instructions are provided for parcels containing liquids or substances that liquefy easily. Liquids must be sent in a double receptacle:

• The primary receptacle (e.g., a bottle) must be placed inside a secondary container (e.g., a metal, strong wooden, or corrugated box).
• The space between the two must be filled with soft, absorbent material (e.g., sawdust, bran) to contain any potential leakage.
• Successful Implementation: Booking of liquid-containing parcels for two companies—M/s Digi Grover Pvt Ltd and M/s Harrison Agro—has successfully commenced from the BPC Ch. Sambhajinagar Head Post Office since April 15, 2025.
• The liquids are non-hazardous and non-toxic, intended for agricultural use to deter animals.

This initiative has resulted in significant business:

• Digi Grover: 7,960 parcels, revenue of ₹10,74,445
• Harrison Agro: 1,382 parcels, revenue of ₹1,04,049

Specific Packing Method: The successful method involves:

• Wrapping bottles in poly wrap.
• Placing them in corrugated boxes cushioned with wooden powder or other absorbent materials.
• A sample box and a packaging demonstration video are provided for reference.

Dissemination and Instructions:

• The guidelines are to be shared with all booking offices, BNPLs, and BPCs.
• Offices must ensure parcels are packed correctly to enable safe transit and tap into this business segment.
• The initiative proves that liquids can be safely transmitted if packed properly.
• Future Collaboration: The Parcel Directorate is entering an agreement with IIP Mumbai for expert advice on packaging liquids for safe air transmission.
• Sharing Best Practices: Other Circles/Regions are encouraged to share their successful initiatives for wider learning and improvement of parcel services nationwide.
• In essence, this document is a circular promoting the safe and successful handling of liquid parcels by sharing proven packaging methods and encouraging nationwide adoption to boost business.