Microsoft Edge DOP Finacle Login Solution Guide 2025

🛠️ Step-by-Step Solution

While Screen Problem in Microsoft Edge Browser can be rectified by adjusting the value of Network MTU 

🖥️ Open Command Prompt as Administrator:

• Press Windows Key + R to open the Run dialog.
• Type cmd.

Crucial: You must run this process with Administrator privileges, or it will not be successful.

⌨️ Execute the MTU Command:

Type or paste the following command exactly as shown. (Check the description box for a copyable version).

netsh interface ipv4 set subinterface "Ethernet" mtu=1428 store=persistent

• Ensure the spaces and quotation marks are correct for the command to execute properly.
• Press Enter.

✅ Verify Success:

• If successful, you will see an "Ok." message confirming that the network MTU has been set to 1428.

✅ Verification & Results

• 🚀 Logging into Finacle: We can now log in successfully. After selecting the FinCore, all the menus and details load correctly, which was not happening before.
• 🧪 Testing CIF Creation: Previously, submitting a CIF creation would result in the "Cannot reach this page" error. Let's test it now.

Result: Upon submission, the CIF is created instantly and successfully. The issue has been resolved.

🎯 Conclusion

✔️ If you are working in Microsoft Edge and facing the white screen error or "Cannot reach this page" error during Finacle login or transactions, setting your computer's MTU to 1428 provides a permanent solution.