IT 2.0 WORK FLOW PROCESS FOR HO/SO/BO

IT 2.0 WORK FLOW PROCESS FOR HO/SO/BO

 

Counter Operations

The workflow for counter operations, including processes like Day Begin, Work Allocation, Shift Begin, Request Cash, Cash Process, Acknowledge Cash, Mail Booking (Domestic/Foreign, Insured), eMO Booking, Retail Operations, Cash Return to Treasury, Submit Account, Verification of Counter Account, Shift End, and Day End. Each process is mapped to specific roles (e.g., PM, SPM, TRR, PA) and includes remarks for clarity.

Bagging Operations

This section covers bagging-related processes such as Bag Close, Station Bag Close, INS Verification, Bag Close at PO, Insured Article and Bag Verification, Error Management, Change Article Status, Bag Dispatch, Cancel Bag Dispatch/Reopen, and Reports (e.g., manifest, mail list). Roles include Mails PA, SPM, and Supervisor.

RMS Functionalities

Processes include Mail Office Mapping, Creation of Set, MO Staff Management, Work Allocation, Set Open/Close, Bag Receive, Bag Open, Insured Article Verification, Bag Close, and Bag Dispatch. Roles involve SRM, HRO/SRO, HAS, and Sorting Assistant.

Cash Flows

• Cash Request from SO to HO (In Bag): Steps involve cash request by TRR, approval by SO Supervisor, processing by HO Treasurer, approval by HO Postmaster, and cash bag closure. Roles: TRR, Supervisor, Treasurer, Postmaster.
• Cash from HO to SO w/o Request: Initiated by HO TRR, approved by HO PM, processed by SO TRR, and approved by SO SPM.
• Stamps/IPOs from HO to SO: Request by SO TRR, approval by SO SPM, processing by HO TRR, approval by HO Postmaster, and bag closure.
• Cash from SO to BO w/o Request: Initiated by SO TRR, approved by SPM, processed via IMA (Internal Mobile App).
• Stamps from SO to BO w/o Request: Similar to cash flow, with roles like TRR, Supervisor, and Mails PA.

Bank Operations

• Bank Remittance: Initiated by Treasurer, approved by Postmaster, and processed via bank remittance memo.
• Bank Drawals: Initiated by Treasurer, approved by Postmaster, and processed via cheque issuance.
• Payment Through Cheque
• At HO Level: Payment mode through cheque, approved by HO Postmaster.
• At SO Level: Request for cheque from HO, approved by HO Postmaster, and processed via bag dispatch.

Inventory Management

• Cheques/POSB CQs Indent: Indent raised by Treasurer, authorized by Postmaster, and processed by PAO.
• Stamps/IPO/Stationery Indent: Indent raised by Treasurer, authorized by Postmaster, and processed by PSD.

Pre-requisites for Lab Preparation

• Includes steps like office identification, role mapping, mail office mapping, schedule creation, DMSL maintenance, and hardware/stationery requirements.

DMSL Creation

• Steps involve schedule creation, stop sequence addition, DML maintenance, and bag type configuration.
• Sub Accounts (ECB Management)
• Process for generating ECB Memo with liabilities, handled by Sub Accounts PA.

Accounts Module (Budget and Payments)

• Budget Module: Fund allotment by Directorate to Circles, uploaded via Excel.
• Payments and Salaries: Details not fully extracted but involve payment processing.

Download  Work Flow Process for Head Post Office/Sub Post Office/ Branch Post Office