Consolidated Guidelines on "Gramin Dak Sevaks (Compassionate Engagement) Scheme, 2023"

Government of India - Ministry of Communications - Department of Posts

Office Memorandum No.: 17-01/2017-GDS

Dated: 20th June 2025

Subject: Consolidated Guidelines on "Gramin Dak Sevaks (Compassionate Engagement) Scheme, 2023"

Summary of Key Points (Pages 1-17):

  • Objective: Provide compassionate engagement to dependents of deceased/missing/medically unfit GDS/departmental employees to alleviate financial distress.
  • Eligibility:
    • Dependent family members (spouse, son, daughter, siblings, etc.) as defined in Para 2.
    • Educational qualification: 10th standard pass with English and Mathematics.
    • Relaxed criteria for provisional engagement if qualifications are not met (3-year window to qualify).
  • Priority Order: Spouse > Spouse-nominated dependent > Other dependents (with consent).
  • Process:
    • Applications must be submitted within 2 years of the GDS's death or eligibility attainment.
    • Committee on Compassionate Engagement (CCE) meets quarterly to review cases.
    • Divisional Head/Unit Head approves engagements based on CCE recommendations.
  • Exceptions:
    • Missing GDS cases require FIR and 2-year lapse.
    • GDS discharged due to medical infirmity before age 62.
    • Exclusions for fraud/misconduct cases (major penalties).
  • Posting: Priority given to the deceased's post > Sub-division vacancies > Division vacancies.
  • Timelines: Strict deadlines for application processing at Sub-Division, Division, and Regional/Circle levels.
  • Undertakings: Applicants must commit to maintaining dependents and comply with GDS conduct rules.

Annexures Referenced:

  • Annexure-I: Proforma for informing family of deceased GDS.
  • Annexure-II: Application form for compassionate engagement.
  • Annexure-III to VII: Declarations, acknowledgments, and reporting formats.
  • Annexure-IX/X: Registers for tracking cases and quarterly reports.

Note: The full document includes detailed procedures, exemptions, and templates for implementation.



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