Sub Office (SO) Operations – A Step-by-Step Guide for IT 2.0

Key Operational Procedures:

1. Bag Management

Receive A/C Bag from HO:

• Steps: Bag Receive (F1) → Fetch Schedule → Enter Bag Details → Open SO Account Bag.
• Close A/C Bag to HO:
• Steps: Enter LOD → Close Bag → Submit & Print Label.

2. Day Begin/End

Day Begin:

• Steps: Treasury → Day Begin → Postman Mgmt → Shift Begin.

Day End:

• Steps: Treasury → Day End → Postman Mgmt → Shift End.

3. Counter Operations

Allocate Counter:

• Steps: SPM → Allocate Counter to Operator.

Counter Shift Begin:

• Steps: Counter PA → Begin Your Shift.

Cash/Stamp/IPO Requests:

• Cash: Request → Treasury Approval → Acknowledge Receipt.
• Stamps: Request Inventory → Treasury Issues → Accept.
• IPO: Request IPO → Treasury Processes → Acknowledge.

4. Treasury Transactions

Cash Requests (SO to HO):

• Steps: Request → HO Approval → Process → Acknowledge.

Excess Cash Transfer:

• Steps: Cash Remittance → Approve at SO/HO.

Cheque Processing:

• Steps: Misc Transactions → HO Issues Cheque → Dispose to Customer.

5. Inventory Management

POSB Cheques Indent:

• Steps: Raise Indent → HO Approves → Authorize → Print.

6. Reporting

Generate TCB/Daily Account (DTR):

• Steps: Treasury → Reports → Generate TCB/DTR.

ECB Memo:

• Steps: Sub Accounts → Generate ECB → Enter Liability → Print.

7. Miscellaneous

Recall Articles:

• Steps: PA → Enter Details → Proceed to Recall.

Bills Paid Entry:

• Steps: Misc Transactions → Approve.

Summary of Modules Used:

Module	Functions
Booking Solution	Counter allocation, shift begin, cash/stamp/IPO requests.
Treasury	Day begin/end, cash/stamp/IPO approvals, remittances, reporting (TCB/DTR).
Inventory Management	POSB cheques indents, stamp/stationery requests.
Sub Accounts	ECB memo generation, account bag closure.

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Visual Workflow Highlights:

• Color-Coded Steps: Each procedure is broken into numbered steps for clarity.

System Navigation Paths:

• E.g., TRR OPR → Treasury → Cash/Cheques → Cash Process (Txn).