Flow charts of the process of Payment of Acceptance - SOP for SBI POS Machine Operation

Primary checks to Ready the terminal and Dak Seva App

• Select Counter number as per the CEPT map the device with the Counter Number at the time of daily allocation

Counter Operations

• Allocate Counter to Operator
• View Counter status
• Create NEW Counters and Shift
• Modify Alloted Counters
• Click on Razorpay App
• Check P2P is on in notification and the left top corner POS Solutions for Enterprise Merchants

Integrated Payment - Card Flow

• Select required booking in Desktop application
• Click on “SBI E-pay Card”. An Auto Pop-up will appear on POS with amount
• Insert card and input pin by customer
• Payment Successful Message appears on POS screen
• Amount Collected Successfully Message appears on Desktop App
• Charge slip will be generated

Integrated Payment - UPI

• Select required booking in Desktop application
• Click on “SBI E-pay QR”.
• An Auto Pop-up with QR code will appear on POS with amount
• Customer: Scan QR code to pay
• After QR payment made by customer click on “Verify Payment”
• Amount Collected Successfully Message appears on Desktop App
• Charge slip will be generated

Settlement Report

• Click on Razorpay app
• Click on Navigation Icon
• Click on Transaction History
• Select date and Transaction type
• Click on summary
• Click on print summary
• Print Summary