For users reporting wallet balance discrepancies (where the displayed value is less than the actual transaction amount), please advise the following steps:
1. Record the difference:
Add an entry for the discrepancy amount under "Wallet Adjustment - Receipt" in Miscellaneous Transactions.
2. Transfer counter cash:
Transfer the available counter cash to the Treasury and await confirmation of receipt.
3.Balance the accounts:
Once the cash transfer to the Treasury is confirmed, make a contra-entry for the same amount under "Wallet Adjustment - Payments" to tally the accounts at End of Day (EOD).
— Message from CEPT
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