Solution to Version Check Error while logging into Dream Application

 1. Clear App Cache (Android)

• Open Settings on your mobile phone.
• Navigate to Apps.
• Select the APT 2.0 application.
• Tap Storage (or Storage & Cache).
• Select Clear Cache.
• Reopen the APT 2.0 application and attempt to log in again.

Important: Please use Clear Cache only. Do not select Clear Data or Clear Storage, as this may remove the application's stored information and settings.

2. Contact the Local IPPB Branch

If the issue persists after clearing the cache, please coordinate with the concerned IPPB Branch to verify and resolve the issue from their end, wherever applicable.

3. Escalation

If the issue remains unresolved even after completing the above steps, kindly raise a ticket through APT 2.0 and provide the following details:

• Office ID
• Office Name
• Screenshot of the error message
• Mobile handset make and model
• Contact details
•