Troubleshooting Dak Mitra App – Steps for BPMs

Dak Mitra App – Key Steps for BPMs

If you encounter issues while using the Dak Mitra App, please follow the steps below:

Step 1: Access Mobile Settings

• Navigate to: Settings → Apps / Application Settings → Dak Mitra → Storage

Step 2: Clear App Data

• Select: Clear Data → Delete This will remove existing data and allow the application to restart fresh.

Step 3: Relaunch the App

• Open the Dak Mitra App again after clearing the data.

Step 4: Grant All Permissions

When prompted, ensure you allow all requested permissions. For location or background services, choose the appropriate option such as:

• Allow all the time, or
• Allow while using the app

Important Note

BPMs must verify that all required permissions remain enabled after clearing app data. Missing or denied permissions may prevent the Dak Mitra App from functioning correctly.