Assessment of Workload of Branch Postmasters in Point System

 

Workload Table

Sl. No.	Item of Work	Points
1	Booking of Inland Speed Post	1.71 points per article
2	Booking of Parcel	1.71 points per article
3	Booking of eMO	2.21 points per eMO
4	Booking of COD retail MO booking	0.5 points per article
5	Sale of Stamps	0.45 points per stamp
6	Opening of New Account	3.1 points per account
7	POSB Cash Deposit	1 point per cash transaction
8	POSB Cash Withdrawal	1.6 points per cash transaction
9	High Value request generation and withdrawal	2.1 points per cash transaction
10	PLI/RPLI Collection	1.3 points per PLI/RPLI
11	Indexing of PLI/RPLI	2.8 points per PLI/RPLI
12	Miscellaneous Activities	18.75 points per day (45 minutes per day)

Conversion Rate & Note

• Point equals to 2.4 minutes

Note: # one month per quarter to be taken into consideration as per existing practice

Announcement Box (Discontinuation)

Discontinuation of manual point-based assessment:

The existing point-based workload assessment involving manual calculation shall be discontinued. The workload assessment shall henceforth be generated through the Online Establishment Review Portal based on the relevant data available in the respective systems.

Reference 

Q-25/22/2024-PE-I-DOP-Part(1) I/464278/2026