Procedure to close SSA claim differ from other schemes in Post Offices

Reaching the unreachable area of rules – By Com M.Ezhilarasan, Tirupur

SSA claim closure procedure is different from other schemes.

1. Claim closure application

• All Schemes Other than SSA : No separate account closure form is required, claim form (form11) will be treated as account closure voucher.
• For SSA claim closure: In the event of death of the account holder, the account shall be closed immediately on application in Account Closure Form SB-7B

2. In case of the death of a minor:

All Schemes Other than SSA

• If there is no nomination in force : Amount shall be paid to the Guardian after obtaining death certificate of Minor
• If the nomination is in force: Amount shall be paid to the nominee after obtaining death certificate of

Minor

For SSA account

• Amount shall be paid to the Guardian after obtaining death certificate of Minor and Account Closure Form. For both nomination registered or no nomination category

Refer: POSB (CBS) manual 2021 corrected upto 31.12.2021 Rule no 172 point 9 (i.b), rule no 2 point x and rule no 129 point 1