Answer Key: IT Modernization 2.0 User Champion Course

Trainer: D.P. Kavade, WCTC Kolhapur

Question Bank with Answers

Q.No Question Answer
1 What does TCB stand for? Treasurer's Cash Book
2 Which feature is NOT available in the IMA app? HR Module
3 Can transactions be performed before Day Begin? No
4 Booking solution provides the ability to track: Consignments
5 Error can be recorded while receiving the BO bag under the option: Error management
6 Option available for rearranging items under Delivery management: Sequencing
7 Purpose of Day Begin and Day End in Treasury module: Mark start/end of daily transactions
8 What does PDA holder modify online? Email or mobile
9 Newly added options under Sorting Management of RMS: I. Add allocation by Rotation, II. Weekly Off (Both)
10 Under CRM, registered customer is provided with: All of these
11 FML stands for: Forward Mail List
12 Objection level raised by PAO: AO level
13 Booking solution supports postage calculation for: Domestic and international mail
14 How are articles invoiced to ABPM? Delivery → Scan → Invoice
15 Module including eMO and ePost booking: Booking Solution
16 Requirement for Unregistered Track Service: PIN
17 New service under Delivery Management for sorting: Presorting (Only I)
18 Included in carrier management: Driver mapping
19 New feature in IT 2.0 under Booking Solution: eIPO sale across counter
20 Dak Sewa allows booking via: Web Portal

Key Takeaways
  • Treasury Module: Day Begin/Day End marks transaction boundaries.
  • Booking Solution: Tracks consignments, calculates postage (domestic/international), and supports eIPO sales.
  • Delivery Management: Features sequencing and presorting.
  • CRM: Comprehensive services for registered customers.

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