Withdrawal of Staggered Shifts for Workload Optimization in McCamish Server

File Number: F.No.PLI-56/2/2022-PLI-DOP

Issuing Authority: Government of India, Ministry of Communications, Department of Posts, Directorate of Postal Life Insurance

Date: 15-05-2025

Subject: Implementation of Staggered Shifts for Workload Optimization

Key Points:

• The staggered approach was implemented to address system slowness issues, as per the Directorate's letter dated 17.03.2025.
• Pending service requests reduced from 3.85 lakhs (as of 13.03.2025) to 2.11 lakhs within a month.
• No reports of system slowness were received from any Circle/Division/Field Post Office during the past month.
• The Competent Authority has decided to withdraw the staggered approach with immediate effect.
• All Heads of Circles are instructed to notify concerned parties for compliance and resumption of normal operations.

Signatory:

Abhishek Kumar Singh, Additional General Manager

Digitally signed on 15-05-2025

Distribution:

To: All Heads of Circles

Copy to: AGM(Operations) for information.