Postal IT 2.0 Issues & Recommendations for Reform - FNPO

NATIONAL ASSOCIATION OF POSTAL EMPLOYEES

Group “C” Rajasthan Circle (Affiliated To INTUC And FNPO)

PRADEEP VASHISHTHA, Regional Secretary (Southern Region, Ajmer)

Add. : Head Post Office, New Grain Mandi, Kota-324007 (Raj.)

M. : 9462729592 | E-mail : vashisthapradeep26@gmail.com

☐Hf☐:-NAPE/GROUP-C/CORR/2025-26

DATED AT KOTA -04/10/2025

TO

Sivaji Vasireddy

Secretary General FNPO

New Delhi-110001

Subject :- Please bring these issues to the notice of the administration Related To IT 2.0 .

Respected sir,

My primary recommendations are focused on some areas:

1. Restrict To Login On Holiday:- Restrict to login on holiday/sunday without the permission of the divisional head because the branch office fetches the data by logging into the device even on Sundays, due to which the data arrives on Sunday and because of this the entire account of the sub office gets messed up and even on holidays the sub postmaster has to verify the daily accounts of the branch office. And the same process has to be done by the head office as well, due to this the workload is increasing unnecessarily and accounting is also getting messed up.
2. Reports in Divisional Head:- It's been three months since the software arrived, but the reports to the divisional head are still completely incomplete. Because of this, proper monitoring is not possible.
3. Restrict To Make Youtube Videos On Department Software:- Whenever any new software is introduced in the department, the employees of the department take advantage of that opportunity and forget the privacy and sensitivity of the department, start creating videos on YouTube on that software, which can endanger the privacy of the department. So, I request you that all the YouTube channels which are endangering the privacy of the department should be closed with immediate effect.
4. Shift End Reversal Option In Divisional Head:- Sometimes, in a hurry, an employee forgets to make wallet adjustments at the counter, and the shift end of the booking solution is incorrect. In this case, a mismatched transaction is forced. Accounting mismatches could be reduced if the divisional head had the option to reverse the shift end.
5. Restrict To Login On Unregistered Device:- Restricting logins to registered or trusted devices is a security measure designed to protect against unauthorized access, even if a user's password has been stolen. By "registering" a device, a user's account is securely linked to a specific browser or piece of hardware, providing an additional layer of verification that goes beyond a standard username and password.
6. Remove Non-Delivery Office From Booking Solution:- The names of those non-delivery offices should not be shown at the time of booking because if they are shown, EMOs are being booked on their pincode. Because they are non-delivery offices, they do not check them and the customer is facing unnecessary delay. Those EMOs remain in their ID for many days and when the customer complains about delay in delivery, then on checking it is found that the EMO has been sent to the non-delivery office but has not been received. If the non-delivery office is not shown at the time of booking through the system, then this problem will not arise. Please provide pop-up messages like notification while Emo arrives .
7. Restrict To Shift Begin Directly:- The treasury module's day-begin process should trigger the shift-begin process for other modules. However, this isn't happening, resulting in some transactions not reaching the supervisor because the supervisor initiates the treasury day-begin process after the other modules have already started their shifts.
8. Restrict To Login Without Approving Leave:- In APT 2.0, when an employee applies for leave, the application goes to their sanctioning authority for approval. However, even if the sanctioning authority doesn’t approve it, the system still marks the employee as on leave and doesn’t require them to log in. This should only happen after approval. To fix this, the system configuration and workflow need to be reviewed to ensure that leave approval is properly linked to employee status.
9. Individual Receipts With Tariff Instead Of Total Tariff: In APT 2.0, when booking articles, if a single article is booked, the receipt shows the amount details with GST. However, when 3-4 articles are booked together with different weights, the amount details only appear on the last receipt. This makes it unclear which article’s amount is being charged. For government documentation purposes, customers need individual receipts (with tariff ) for each article, which was possible in the previous software. Please rectify this issue.

With regards,

Yours faithfully

(Pradeep vashishtha)

Regional Secretary

Southern Region, Ajmer

Ngm H.O kota-324007