Procedure for Updating Office Mobile Number on the India Post Website

Dear Team / Concerned Officials,
This is to bring to your notice the standardized procedure for updating the official mobile number of any office/unit on the India Post website. Accurate and up-to-date contact details are essential for seamless internal communication, public accessibility, and operational efficiency.

Please follow the steps outlined below to ensure a smooth and compliant update process:

Step-by-Step Procedure:

Draft the Request Email

The request for mobile number updation must be initiated only from the official Department of Posts Divisional Office email ID of the concerned authority (e.g., Circle Office, Division Office, or Unit Head).

Clearly mention the following details in the email:
Name of the office/unit
Complete postal address
Existing mobile number (if any)
New mobile number to be updated
Reason for change (e.g., transfer of staff, discontinuation of old number, technical issue, etc.)

Send the Email to the Designated Portal Team

Forward the duly drafted email to the following official address:
portalupload.cept@indiapost.gov.in

Important Guidelines to Remember:

  • Mandatory Use of DO Email: Requests sent from personal or non-official email IDs will not be entertained under any circumstances.
  • Accuracy of Information: Please ensure that the new mobile number is correct, active, and belongs to the authorized official/designated point of contact for that office.


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