Clarification on Acceptance of Authorization Letters for Postal Deliveries

F. No. 39-04/2019-D (Pt.)

Government of India 

Ministry of Communications 

Department of Posts – Mail Operations 

Division Dak Bhawan, New Delhi-110001 

Dated: 22nd September 2026

To: 

The Chief Postmaster General, Tamil Nadu Circle, Chennai – 600 002.

Subject: Clarification regarding acceptance of Authorization Letters received via Post or E-mail (specifically from NRIs) for delivery of accountable articles to a designated third party

Ref: Tamil Nadu Circle Letter No. ML/14-1/2025 dated 02.09.2026

Kindly refer to the Tamil Nadu Circle letter cited under reference regarding the clarification on accepting authorization letters received via Post or E-mail (specifically from Non-Resident Indians / NRIs) from the addressee for delivering accountable postal articles to a designated third party.

Discretionary Authority: The final authority to accept an authorization letter received via traditional Post or digital modes (such as E-mail) shall rest at the discretion of the concerned Supervisor / Assistant Postmaster (APM) / Postmaster of the concerned nodal delivery centre / Post Office.

Verification and Authenticity: The acceptance of such requests shall be strictly subject to thorough verification of valid supporting identity and address documents of both the addressee (including passport/NRI credentials, where applicable) and the designated third-party representative to establish complete authenticity prior to effecting delivery.

This issues with the approval of the competent authority.

(Amit Kumar) Asst. Director (Mail Operations)

India Post, NRI authorization letter, accountable articles, postal delivery, Ministry of Communications, Tamil Nadu Circle, authorization via email, postal security, verification process