Standard Operating Procedure (SOP) – Shift End Reversal Process in Delivery Module in APT 2.0 Module

Standard Operating Procedure (SOP) – Shift End Reversal Process in Delivery Module

1. Introduction

• In the Postman and Delivery Management System (Delivery Module), if a shift end is accidentally performed by a delivery Post Office, a reversal option is now available under the Divisional Head login.

2. Role Required for Divisional Head User ID

• Module Name: Postman and Delivery Management
• Role Name: Divisional Head
• Role Code: POS-DH-CRU Divisional Head

3. Shift End Reversal Process

1. Access the System:
   • Log in using the Divisional Head credentials.
   • Navigate to the Postman and Delivery Management System Module.
2. Locate Shift End Reversal:
   • Click on the Shift End Reversal sub-card.
3. Select Office & Fetch Shift Status:
   • Choose the relevant office from the drop-down list.
   • Click Fetch Shift Status to view offices that have ended their shift.
4. Confirm and Reverse:
   • Verify the displayed Shift Start and Shift End details.
   • Click the Reverse Shift End button.
5. Confirmation:
   • A pop-up message "Shift has been reverted Successfully" will appear.
   • The concerned office can now perform Shift Begin again for the day.

Abbreviations

SL. No.	Abbreviation	Description
1	APT	Advanced Postal Technology
2	SOP	Standard Operating Procedure
3	Mgmt	Management
4	DH	Divisional Head

Document Reference:

• SOP No: 3
• Module: Postman and Delivery Management System
• Date: 11-08-2025
• Title: Shift End reversal process in delivery module

Issued by:

Government of India, Ministry of Communications, Department of Posts

Centre for Excellence in Postal Technology