India Post ATM Charges Revised Nov 2025
- Other Bank ATM Financial Transactions: Increased from ₹20 to ₹23 + GST
- Other Bank ATM Non-Financial Transactions: Increased from ₹8 to ₹11 + GST
- DOP ATM charges remain unchanged
- All other charges from 2021 order remain in effect unless specified
F.No. CBS-25/95/2021-FS-DOP
Government of India
Ministry of Communications
Department of Posts
(FS Division)
Dak Bhavan, Sansad Marg,
New Delhi-110001,
Dated: 30.10.2025
To,
All HoCs
Subject: Regarding revision of charges for ATM transactions on ATM outlets of other banks.
In continuation and partial modification of this office order CBS-25/95/2021-FS-DOP dated 15.09.2021, the competent Authority has accorded necessary approval for revision of charges for ATM transactions on ATM outlets with effect from 01.11.2025 as below:
| ATM Type | Transaction Type | Free Transactions | Earlier Charges | Revised Charges |
|---|---|---|---|---|
| Other Bank's ATM | Financial Transactions | Beyond 3 free transactions (Metro Cities) and 5 free transactions (Non-Metro Cities) | ₹20/- + GST | ₹23/- + GST |
| Other Bank's ATM | Non-Financial Transactions | Beyond 3 free transactions (Metro Cities) and 5 free transactions (Non-Metro Cities) | ₹8/- + GST | ₹11/- + GST |
| DOP's ATM | Financial Transactions | Beyond 5 free transactions | ₹10/- + GST | No Change |
| DOP's ATM | Non-Financial Transactions | Beyond 5 free transactions | ₹5/- + GST | No Change |
*Free Transactions include both Financial and Non-Financial Transactions.
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Therefore, it is requested to circulate this information to all the Postal Units for awareness of the postal officials as well as general public.
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This issue with the approval of the competent authority.
Copy to:
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The CGM, CEPT, Mysuru for information and uploading the memo on India Post website as well as displaying the information at Home>>Banking & Remittance>>Post Office Savings Schemes under FAQ on Banking Tab.
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IPPB Team for information and action accordingly.
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CPRC Chennai for information and action accordingly.
COMPARISON WITH PREVIOUS ORDER (15.09.2021):
Previous Charges from Order Dated 15.09.2021:
| Transaction Type | Charges | Implementation Date |
|---|---|---|
| Debit Card Replacement Charges | ₹300/- + GST | 01.10.2021 |
| Duplicate PIN/Regeneration of PIN through Branch | ₹50/- + GST | 01.10.2021 |
| ATM/POS transaction technical declines attributable to customer (i.e. lack of balance in account) | ₹20/- + GST | 01.10.2021 |
| AT PoS – Cash withdrawals for DoP Debits cards (On-Us transactions) | 1% of transaction value subject to max ₹5/- per transaction | 01.10.2021 |
| Financial Transactions at other ATMs | Beyond 3 free transactions (Metro) and 5 free transactions (Non-Metro): ₹20/- + GST | 01.10.2021 |
| Financial Transactions at own ATMs | Beyond 5 free transactions: ₹10/- + GST | 01.10.2021 |
| Non-Financial Transactions at other ATMs | Beyond 3 free transactions (Metro) and 5 free transactions (Non-Metro): ₹8/- + GST | 01.10.2021 |
| Non-Financial Transactions at own ATMs | Beyond 5 free transactions: ₹5/- + GST | 01.10.2021 |
| ATM/Debit Card Annual Maintenance Charges | ₹125/- + GST (collected at cycle end) | Cycle: 01.10.2021 to 30.09.2022 |
| SMS Alert charges per annum from Debit Card holders | ₹12/- (incl. GST) (collected at cycle end) | Cycle: 01.10.2021 to 30.09.2022 |
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