QR Refund Format for APT under IT 2.0

 

QR Refund Format Fields for IT 2.0:

1. Application ID -Not mandatory

2. Transaction ID -Unique identifier for the transaction

3. UTR_Number - UTR Number generated while performing transaction.

4. Date of Actual Transactions

5. Office ID

6. PinCode

7. Amount Of Refund Requested-The monetary value being refunded

8. Refund Type-Category/classification of the refund

9. Channel- Platform or method through which refund is processed

10. Actual Payment Status

11. Article Number

Next Steps:

1. Log into your organization's service desk portal https://app.indiapost.gov.in/employeeportal/home

2. Use the template above to create a new ticket

3. Attach the refund format image

4. Submit and note the ticket number for follow-up

Download Excel Format for Dynamic QR refund