Sir/Madam,
It is learnt that, in cases where the content type is selected as Document for booking under International Speed Post or International Registered Post, no manual entry of the ITC HS Code is required, as the APT system automatically fetches the same. Consequently, no error is occurring in the RICT device at BOs, and such categories of international articles can be booked without any issues.
However, in cases where the contents are other than documents and require manual entry of the ITC HS Code in the RICT device, an error is occurring at BOs. As informed by CEPT, this issue is expected to be resolved in DREAM App Version 1.0.35, which is scheduled for release next week.
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