Implementation of Common Organizational Structure in Postal Administrative Units

📌 Summary

Issued by the Department of Posts, Establishment Division regarding the implementation of a Common Organizational Structure in administrative units.

The order defines roles and responsibilities for:

Head of Region – single designated authority at JAG/SAG level to streamline decision‑making, accountability, and efficiency.
Head – Logistics – oversight of mail, parcel, international mail, transportation, hubs, RMS/MMS units, ensuring end‑to‑end logistics performance.
Head – Sales – responsible for customer acquisition, business development, revenue growth, and institutional account management.
Head – Transportation – planning and optimizing intra‑Circle transportation networks, ensuring timely, secure, and cost‑effective movement of mail and parcels.
Circle‑wise identification of posts up to JAG/SAG level will be issued separately; Circles to identify STS/JTS level posts based on workload and functional needs.
Circles are directed to implement the structure and furnish a compliance report within 15 days.
Annexure‑I provides detailed responsibilities for each role.

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